Coronavirus Info



As the Coronavirus (COVID-19) has started to spread outside of Asia, there is a sense of unease around travel, especially in Europe. Cases have been reported in a number of countries including France, Italy, Croatia, Austria and Tenerife. 


We are continuously monitoring the developments in regard to the spread of the Coronavirus and the official updates and advice of the Department of Foreign Affairs (DFA). 








Is it safe to travel to Italy?


There has been an increase in the number of confirmed cases of Coronavirus in Italy. As a result, the Italian government has isolated the towns of Codogno, Castiglione d’Adda, Casalpusterlengo, Fombio, Maleo, Somaglia, Bertonico, Terranova dei Passerini, Castelgerundo and San Fiorano (which are in Lombardy) and Vo’ (which is in Veneto). These towns constitute the “red zone”. For the moment, therefore, we advise citizens not to travel to these towns.

There are no flight restrictions between Ireland and Italy at present.


More INFO here


Is it safe to travel to Spain?

The DFA has issued updated travel advice for Spain recommending that non-essential travel to Spain be avoided.

More INFO here


Is it safe to travel to Tenerife?

There have been a number of cases of coronavirus in a hotel in Tenerife. But there is no widespread transmission on the island.

1 hotel is currently in lockdown following confirmed cases of the Coronavirus. The hotel is:

• The H10 Costa Adeje Palace in Tenerife

The DFA hasn't changed its security status for the country. For travel you should practice "normal precautions". 


More INFO here



What are the areas affected by the Coronavirus?

Places where there is spread of coronavirus (COVID-19)

• China

• Hong Kong

• Singapore

• South Korea

• Iran

• Japan

• The following regions in Italy - Lombardy, Veneto, Emilia-Romagna or Piedmont

*Tenerife is not an affected area.



Closure of Disneyland Paris Parks. Guests due to travel between 13th March 2020 and 31st March 2020

Disneyland Paris have announced the closure of their parks from March 15th until the end of the month.

Clients can amend their booking or cancel for arrivals during this period. Full refund applies from Disney. Changes to the flight elements of bookings are subject to each airline’s policy. 

Airlines change policies


Emirates will waive change and reissue fees on all new tickets issued on/from Thursday 05 March to Tuesday 31 March 2020.




United Airlines is waiving change fees for any bookings - domestic and international - made between March 3 and March 31, 2020. The waiver applies to all tickets, all fare types, all destinations, all points-of-sale and all travel dates available for sale.




To provide greater flexibility to their customers with upcoming travel plans, Virgin Airlines have introduced a flexible policy to waive the flight change fee for bookings made from 04 March - 31 March 2020.




No change fee on flights ticketed by March 16

Book a new trip March 1 - March 16, 2020 and there is no change fee if your travel plans change. Changes must be made 14 days before your original departure date and other terms apply.




Is removing the change fee on all new bookings made from Tuesday 3 March to Monday 16 March 2020.




Air France and KLM offer its customers the possibility to rebook their tickets free of charge. The voluntary rebook policy is available for all customers with a valid ticket issued until 31 March from Air France and KLM, for travel from 3 March 2020 until 31 May 2020.  




Air Canada is waiving change fees to give their customers more freedom to travel.

If you purchase a ticket between March 4 and March 31, 2020, Air Canada will allow you to make a one-time change to your flight without incurring a change fee up to 14 days before travel. 



I've booked a cruise holiday. Is it safe to travel?


MSC Cruises


MSC cruises are currently offering extra flexibility for customers. Therefore, for all sailings in the Mediterranean and Northern Europe ONLY, bookings departing in March and April 2020 they will permit to 'cruise move' without administration fees to another cruise within the Mediterranean and or Northern Europe departing within 12 months of the original sailing and up to the value of the original sailing.

Secondly For April departures they are offering the flexibility of a request to cancel the booking at Loss of deposit up to 22 days before departure.


Royal Caribbean

Royal Caribbean will let you cancel any cruise that sets sail from now through July 31, 2020. Whether it’s a booking you already have or one you make right now, you’re covered. As long as you cancel at least 48 hours before you set sail, you’ll receive a Future Cruise Credit. The credit can be used toward any cruise that sets sail through December 31, 2021.

SilverSea Cruises

For all booked guests sailing between today and May 31st our normal cancellation policies apply. The only exception is our voyage 6008 on Silver Muse on the 18th April where we have amended the itinerary. We will be happy to assist you with rebooking or issuing a Future Cruise Credit for the monies paid for the cruise fare, should your guest elect not to travel now.

• For all booked guests as well as new reservations on new cruises sailing between June 1st and December 31st, 2020 they will be allowed to cancel any time until 30 days prior to departure just paying the customary administrative fee.

• While Silversea will do its best to obtain relaxed cancellation policies in alignment with ours from our partners, including airlines and land tour operators, we cannot guarantee that we will succeed, so please note that non-cruise components of the trip might have different terms and conditions from those of Silversea.

• No changes vs. standard Silversea’s payment terms

Princess Cruises

Princess Cruises is temporarily changing its cancellation policy for cruises and cruise tours departing up to May 31, 2020. The line is implementing a revised policy to assist guests making decisions regarding their cruise holidays during the evolving worldwide COVID-19 situation.

The details vary by departure date:
* April 3 or earlier: Cancel up to 72hrs before sailing to receive a Future Cruise Credit (FCC) for 100% of cancellation fees
* April 4 – May 31: Cancel by March 31, 2020 and receive receive a FCC for 100% of cancellation fees
* Meanwhile, for cruises from June 1 – June 30, the final final payment moves to 60 days prior to sailing from 90 days
Guests that choose to keep their booking for departures between March 9 and May 31 will receive the following complimentary onboard spending money:

  • $100 per cabin for 3-day and 4-day cruises
  • $150 per cabin for 5-day cruises
  • $200 per cabin for 6-day and longer cruises


For other cruise companies please give us a call at 0214851711




What precautions should I take when travelling?



You can reduce the risk of infection by:



For specific queries & question, please feel free to contact us and one of our Travel Team will be able to advise you as best we can.

► 021 485 1711

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