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Emirates Awards

First-class honours

More than 500 international awards are testament to the hard work and determination of every member of the Emirates Group team.

Emirates has been recognised as the best in the world many times over the years for everything from the breadth of their in-flight entertainment to the quality of their products and service staff whether in-flight, at the airport, at their call centres or sales offices.

But Emirates refuses to rest on our laurels. Each award drive them to develop even better products and services, and while they are certainly proud of their global reputation for excellence among travellers, they are equally proud of achievements that many of their passengers might not be aware of, such as their international cargo service.  


Emirates Wins Best Airline Worldwide at the 2017 Business Traveller Awards in a Sweep of Four Awards

*Best Airline Worldwide

*Best First Class

*Best Frequent Flyer Programme

*Best First Class Lounge

Emirates’ focus on meeting and exceeding customer expectations both in the air and on the ground were recognised with four accolades at the ‎Business Traveller Middle East 2017 Awards.

At the ceremony that took place in Dubai, Emirates was crowned “Best Airline Worldwide”. It was also named “Airline with the Best First Class”, “Airline with the Best First Class Lounge” and “Best Frequent Flyer Programme”.

Adel Al Redha, Emirates’ Executive Vice President and Chief Operations Officer, said: “Our customers are at the heart of our brand. In every step of the customer’s journey, we thoroughly and regularly examine the product to achieve a high level of customer care. Providing a truly memorable experience is about continually innovating across our product and offering a personal touch and a warm welcome. Moreover, our Skywards accolade solidifies the programme’s standing as an industry-leading loyalty programme that offers Emirates customers value through exceptional privileges and benefits. We are honoured to be recognised for our efforts by Business Traveller Middle East’s readers. I would like thank our team and attribute this award to our dedicated staff who are the pillars behind every achievement and award we receive.”

Emirates invests continually in product developments and service enhancements. The airline also continues to lead on the in-flight entertainment front with a broad choice of over 2,600 channels on its ice system.


Emirates named Best Airline in the World in TripAdvisor Travelers’ Choice Awards for Airlines 2017

Emirates has been recognised as the Best Airline in the World in the inaugural TripAdvisor Travelers’ Choice® Awards for Airlines.

This is the first year TripAdvisor has introduced a category for airlines in its signature Travelers’ Choice® Awards. The awards highlight the world’s top carriers based on the quantity and quality of reviews and ratings for airlines worldwide gathered over a 12-month period.

Sir Tim Clark, President, Emirates Airline said: “We are honoured to be named the Best Airline in the World at the TripAdvisor Travelers’ Choice Awards for Airlines 2017. The fact that the awards are a result of unbiased reviews and feedback speaks to our commitment to deliver a superior travel experience for our customers. We want travellers to continue making Emirates their first choice whenever they think to travel. That is why we continue to invest in products and services across all classes, and why our service teams work hard and put their hearts into providing the very best experience for our customers both on board and on the ground every day.”

“We are proud to announce the inaugural Travelers’ Choice® Awards for airlines, to help travellers make the most well-informed air travel decisions, based on the experiences of the TripAdvisor community,” said Bryan Saltzburg, General Manager for TripAdvisor Flights. “It’s a high honour for Emirates to be recognised as the top airline in the world by the TripAdvisor community and speaks to their continued focus on delivering fantastic customer experiences.”



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