Frequently Asked Questions

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We've compiled a list of our most frequently asked questions and added some more that we think will provide you with useful information when you are planning your next holiday. We hope you'll find the answers to any questions you may have here, but if not, please contact us and we'll try and help further.

Simply click on the relevant heading to be taken to the related FAQ's .

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You are in category: Accommodation

  1. What does the board basis include?

    This can vary between hotels and suppliers, but generally board basis would be as follows:
    Room Only – The price covers just your use of the room. Usually means there will be no facilities for food preparation.
    Self Catering – Again, the price is for the room only, but with self catering it usually means there will be facilities within the room for food preparation.
    Bed & Breakfast – The price includes Breakfast (either continental or full English, dependent on the accommodation).
    Half Board – The price includes breakfast and evening meal.
    Full Board – The price includes breakfast, lunch and evening meal.
    All Inclusive – The price will generally include all meals, snacks and drinks produced by the hotel (drinks will usually be restricted to locally produced items – please refer to the specific hotel details for the full all-inclusive terms applicable to your chosen accommodation).

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  2. How far is my hotel from the airport?

    Where available, this information is listed within the detailed hotel information for your chosen accommodation.

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  3. What does 'allocated on arrival' mean?

    This is usually when a package holiday is booked close to departure. The property grade is guaranteed at booking but the exact property will be notified to you by the tour operator on arrival at your destination.

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