We understand that customers need to occasionally cancel their holiday arrangements for a number of reasons. All cancellations must be made in writing prior to departure, either by e-mail to email@example.com or by writing to Administration Dept., Travelnet.ie, c/o J Barter Travel Group, 92 Patrick Street, Cork.
As soon as we receive notice that you wish to cancel we will contact our suppliers and advise them accordingly. Cancellation normally results in cancellation charges being levied, please refer to our terms and conditions for more information on cancellation charges.
Cancellation charges can normally be recovered through travel insurance providing the reason for cancellation is covered by the policy. You are advised to check insurance policies carefully in relation to cancellation charges.
A Cancellation Invoice will be issued detailing the cancellation charges applicable to your Holiday, this document can be used to process your Insurance claim if required.